Overview

Every organisation has Back Office processes that they need to perform and generally these are done manually.

For example renewal dates for policies or contracts may be kept in a calendar relying on staff to keep track of these with the risk of expiry.

Spreadsheets may be kept with lists of critical information requiring staff to maintain them and if the information needs to be shared then multiple versions of information may occur requiring someone to merge them.

Within your organisation you are likely to have internal Forms, the list is endless but as examples you may have forms for job applications, employee start forms, health and safety forms, holiday request forms, sickness record forms.

Azolve provides a solution that can deal with all these areas. Forms can be completed electronically and if required can go through a process workflow, for example, a Holiday Request Form is completed by the requester, the form is then assigned to the appropriate person to approve and email notifications alert everyone in the process of progress. This information is available to all appropriate staff in your organisation and statistical information can be gathered without the need for manual calculation.

Documents can be scanned and processed. For example an Insurance Policy Document can be scanned and stored in Azolve, that document is then visible to all appropriate staff. Key data can be extracted from the document, Insurer, Policy Number, Policy values, expiry date. An alert is triggered at a set interval prior to the expiry date allowing your organisation to renew in a timely fashion.

All the information stored in Azolve is available for future review and so reducing the need to search archives for documents or forms that relate to prior periods.