Equally, processing full time courses will require a different process to maybe evening or part-time courses, so having the flexibility of a comprehensive workflow capability is essential.

Automated outbound correspondence management

Azolve can manage the triggering of outbound letters, forms and documents. Template documents are prepared and the system will insert data accordingly to personalise the correspondence. The type of documents and the timings are managed through the workflow. A complete audit of all correspondence is available.

Some students have a preference for receiving email, which can be supported, thus cutting down on printing and postage.

Reporting & Dashboard

Predefined or tailored reports can be produced which can support the streamlined process. For example, producing a report of all applications still requiring Proof of ID, or those students who have yet to return a Health Form, all help to ensuring correct governance is followed.

Tutors may want to check application progress and could look at a Dashboard showing a breakdown of application status for their particular courses.